Question:
How can I amend the Authorized Person’s tax filing data (e.g., name, email address, phone number, designation) if there’s a mistake?
Answer:
To correct the Authorized Person’s details, you will need to:
Delete the existing tax filing by clicking the bin icon on the right side of the tax filing entry.
Regenerate the tax filing, ensuring that the correct Authorized Person details are entered this time.
Question: How to key in the employee's Cessation and Commencement date?
Answer:
To key in the Cessation and Commencement Date, you will need to:
1. Head to Payroll > Tax Filing:
2. Click View IR8A:
3. Click the Edit button on the right side of the page in line for the relevant employee:
4. Key in the date in the Cessation and Commencement Date below. If applicable, you may also include the following dates:
Directors’ Fees Approval Date
Loss of Office Compensation Approval Date
Bonus Declaration Date
Question: How can I correct a wrong date in my tax filing, or remove a date if one was entered by mistake?
Answer: To correct a date, simply edit the field before saving your changes. If you wish to remove the date entirely (eg; the employee was not receiving any Bonus but the Bonus Declaration Date is keyed in by mistake), you will need to delete the tax filing and regenerate it, which will clear the date field.
Question: How can I amend my tax filing if I need to include an additional or deduction pay item? What if the pay item hasn't been created in the system yet?
Answer: Since tax filings are generated based on payroll data in our system, you’ll first need to amend the employee’s payslip to reflect the changes. Afterward, regenerate the tax filing so it updates with the amended payslip data.
If the pay item hasn't been created yet, you'll need to create the pay item before amending the payslip.
Note: Published payslips cannot be amended. You will need to delete the existing payslip for the employee. This step is necessary to make changes to the payroll data.
Summary of Steps:
Create the Pay Item (if it doesn’t exist in the system).
Amend the Payslip to include the new pay item or adjust existing ones.
Regenerate the Tax Filing to reflect the updated payroll data.
Question: If there is a mistake in the tax filing, do I need to regenerate the entire tax filing batch?
Answer: Yes, that’s correct, the entire batch of tax filings must be deleted. As a workaround, you can generate smaller batches of tax filings. This way, if a regeneration is needed, you won’t have to delete filings for all employees.
Question: After I have completed Tax Filing generating, can I download the form?
Answer: Yes, as an Admin, you can utilize our Report function by heading to Reports > IRAS. You will be able to download the form in a lump sum instead of individual. Your employee will be able to access and download their individual tax filing form by accessing their account through the website portal https://payboy.biz/staff/login > Payslips > Tax Filing.
Feel free to contact us if you face any difficulties through the support chat icon on the bottom right of the screen or email support@payboy.biz. We will get back to you within 3 working days.