Skip to main content
Organizations

A guide to aid admins in creating/editing multiple organisations within the same account; and creating departments & positions

Nigel Lim avatar
Written by Nigel Lim
Updated over 2 months ago

Summary

As the company expands in business scale, the number of its subsidiaries might increase as well. The Payboy software allows for a single company to create and edit multiple sub-organizations and departments. 

For information on how to create/amend departments and positions, please view this article.

This function allows the administrator to:

  • Generate payroll according to the company's own organization (i.e. main & subsidiaries)

  • Generate custom reports of an employee's expenses according to his or her own organization


How to add a new organization

  • Head to Company > Organisations on the side menu 

  • Click + Add More Organisations at the top

  • Input the Organisation Name and Login ID

Note:

i. The organization login ID will be used by employee accounts on the Payboy login page. They will need to enter it below the company's Subdomain alias, please refer to this article for more information on organization login ID.

ii. Upon creating the Organization Login ID, if you receive the error message "has already been taken", this means that the organization login ID is already in use by another account. Please note that the organization login ID is a unique identifier and cannot be shared or reused.

iii. The organization login ID is case-sensitive, so make sure your staff enters it exactly as provided, including the correct use of uppercase and lowercase letters.

  • Select your Business Registration Type & enter your Business Registration Number

  • Click Upload Logo/Letterhead button if you would like the organization to have its own logo, separate from the company.

  • Key in the Business Address of this particular organization

  • Key in the relevant CPF Submission Number of this organization

  • You can also check the AMCS and PMBS boxes to enable the deduction upon generating payroll

  • Finally, create as many Departments as needed to onboard employees accordingly.

  • Click Submit to create the new organization

    (Note: Errors in organization creation can occur if the organization has already been created previously. To avoid this, please check the Organizations page for existing entries before attempting to create a new one)

How to edit or delete existing organizations

  • Click the Edit button next to the organization's name 

  • You will be brought to the organization application page. Follow the guide above (How to add a new organization) for instructions.

  • Click Delete to remove the entire organization from the company
    (Note: You will not be able to delete an organization if you have any employees onboarded to it or if any previous payslips are linked to the organization. This is permanent and cannot be undone)


Feel free to contact us if you face any difficulties through the support chat icon on the bottom right of the screen or email support@payboy.biz. We will get back to you within 3 working days.

Did this answer your question?