Facial recognition technology offers a seamless, secure, and efficient way to manage access control, attendance tracking, and identity verification. Whether you’re deploying these devices for office security, timekeeping, or customer authentication, proper setup is critical to ensure accuracy, performance, and user compliance.
This guide provides step-by-step instructions to configure your facial recognition system integrated with Payboy. By following these best practices, you’ll maximize security, minimize errors, and create a smooth experience for all users.
1. Physical Setup
Connect the power cable and Ethernet cable to the facial recognition device.
Note down the Device Serial Number found on the back of the device
2. Configure Network Settings
On the device, please navigate to:
Settings > COMM. > EthernetLeave the Port as the default: 4370
Enable DHCP to auto-fill IP address and related fields. It should auto-fill if Ethernet is successfully connected
3. Configure Cloud Server Settings
Please navigate to COMM. > Cloud Server Setting
Turn on Enable Domain Name
Enter the following domain:
https://payboy.biz
4. Add Device to Payboy Account
Log in to the Payboy system using your admin access and go to:
Attendance > Facial Recognition
Click +Add Device b, then fill in:
Device Name
Device Type: Select BDE
Device Serial Number: Found on the back of the device
5. Verify Connection
The device should appear online in the system if connected successfully via Ethernet.
Feel free to contact us if you face any difficulties through the support chat icon on the bottom right of the screen or email support@payboy.biz. We will get back to you within 3 working days.