Tax Filing - "CorpPass login failed" Error

How to proceed with tax filing when I received this error

Nigel Lim avatar
Written by Nigel Lim
Updated over a week ago

The reason for this error is because you're not authorised on CorpPass to submit the employment income. Do follow the following steps to proceed with tax filing via API submission:

Step 1: Go to

Step 2: Login as a CorpPass Admin

Step 3: Click on e-service access

Step 4: Click on assign selected e-services

Step 5: Select the authoriser name

Step 6: Search for Submission of Employment Income Records

Step 7: Select role: Approver, Key in Authorisation Effective Date: Date as of start of today

Step 8: Click Next.

Final step! Go back to Payboy and submit again.

For more information for tax filing, please click on this link:

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