All claims have to be approved in order for it to be generated in the payslip.
How to Approve or Deny claim submission
- Head to Claims > Claims on the side menu
Click Resolve on Claims to Approve box (on the Dashboard)
- Click Edit on the particular row of claim submission which is still on Pending status
- Select Approved/Denied from the drop-down list under Approval State
- Click Submit to save any changes made/