In the complex landscape of employee offboarding, mistakes can happen even in the most organized environments. If you're facing a hiccup during this crucial process, you don't need to worry. Thankfully, many errors are reversible, and with a proactive approach, you can still cancel or amend the situation to ensure a smooth transition. By following the steps below, you can navigate these challenges effectively and maintain a positive experience for both the departing employee and your organization.
Article content:
A. How to Cancel the Offboarding Process for a Future End Date
A. How to Cancel the Offboarding Process for a Future End Date
Summary
This guide assists administrators in canceling an employee's offboarding process when the end date entered is set for a future time. It explains how to address situations where the employee's account status appears as Terminating rather than Resigned on the All Employee page, ensuring a smooth correction of the employee's status.
Steps
1. From the All Employees page > click the view icon to navigate to the employee profile > click the Employment Details tab > scroll down to the bottom of the page
2. There are two methods:
a. Scroll down to find the Career History section, then you will see the X button beside the End Date information to remove the end date.
Once the X button is clicked, the confirmation button will show as below. Click OK to continue.
A green message prompt will appear at the top of the screen to confirm the removal of the end date.
alternatively,
b. Scroll down to the bottom, and you will see the Cancel Offboarding button to click.
Once the button is clicked, you will see the green prompt as shown below for confirmation.
Employee Terminating status will change into Active.
B. Steps to Cancel an Offboarded Employee Position
Summary
This guide is designed for administrators seeking to revert an employee's status from Resigned to Active due to an error in the offboarding process. It provides step-by-step instructions for correcting this mistake, ensuring that employees who were mistakenly categorized as resigned are properly reinstated and can continue their roles without account access disruption.
Steps
1. From the Employee's Profile > Employment Details tab > scroll down to Career History. Click the X symbol beside the End Date information to remove the date and cancel the offboard.
2. Once clicked, the confirmation prompt will show. Click OK to continue the end date removal.
A green message prompt will appear at the top of the screen to confirm the removal of the end date.
Employee Resigned status will change into Active, allowing the employee to log in to their account and resume using it as per usual.
Note: 👉 Follow this guideline on how to offboard employees.
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