FAQ for Admins

Frequently Asked Questions for Admins! :)

17 articles in this collection
Written by Nigel Lim, KaiLi Ker, and Brandon

Payroll formulas on Payboy

Written by Nigel Lim
Updated over a week ago

Company & Billing

How do I change an employee’s department/position?

Written by Nigel Lim
Updated over a week ago

How to create a department?

Written by Nigel Lim
Updated over a week ago

How do I change the email address that my subscription invoice is sent to?

Written by Nigel Lim
Updated over a week ago

Can I request for an invoice for my Payboy subscription?

Written by Nigel Lim
Updated over a week ago

Payroll

How to change payment value date in GIRO file?

Written by Nigel Lim
Updated over a week ago

Ordinary Wages (OW) & Additional Wages (AW) - CPF Contributions

Written by Brandon
Updated over a week ago

What is "Full Employer CPF" in employee's pay scheme?

Written by Nigel Lim
Updated over a week ago

Tax Treatment of CPF Contributions

Written by Brandon
Updated over a week ago

Leaves

How does Payboy calculate leave encashment?

All about Leave Encashment and the Prorated Calculation Formula

Written by Nigel Lim
Updated over a week ago

Carry-Forward Leave & Leave Balance for the New Year

All you need to know about carry-forward leave and opening leave balance for the new year :)

Written by Nigel Lim
Updated over a week ago

How to check leave balance for employee?

Written by KaiLi Ker
Updated over a week ago

How to understand leave balances shown on employee's profile?

Written by Nigel Lim
Updated over a week ago

My employees on probation are not entitled to any leaves. How do I set this up?

Written by KaiLi Ker
Updated over a week ago

Why does the leave show 0 days taken?

Written by Nigel Lim
Updated over a week ago

How to encash leaves for resigned employee(s)?

Written by Nigel Lim
Updated over a week ago

Claims

I can't load a PDF receipt for a claim. Help!

Written by Nigel Lim
Updated over a week ago