FAQ for Admins

Frequently Asked Questions for Admins! :)

Geena avatar Audrey Leong avatar
15 articles in this collection
Written by Geena and Audrey Leong

Carry-Forward Leave & Leave Balance for the New Year

All you need to know about carry-forward leave and opening leave balance for the new year :)
Geena avatar
Written by Geena
Updated over a week ago

What is "Full Employer CPF" in employee's pay scheme?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

What are the formulas on the system?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

Can I request for an invoice for my Payboy subscription?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

Can I change the email address that my subscription invoice is sent to?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How do I change an employee’s department/position?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How to create a department?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How to check leave balance for employee?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How to understand leave balances shown on employee's profile?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

Why does the leave show 0 days taken?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

My employees on probation are not entitled to any leaves. How do I set this up?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How to encash leaves for resigned employee(s)?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How does the system calculate leave encashment?

An explanation on the Leave Encashment formula
Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

How to change payment value date on GIRO?

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago

I can't load a PDF receipt for a claim. Help!

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago