FAQ for Admins

Frequently Asked Questions for Admins! :)

LiXuan Hong avatar Geena avatar Audrey Leong avatar +1
16 articles in this collection
Written by LiXuan Hong, Geena, Audrey Leong and 1 other

Carry-Forward Leave & Leave Balance for the New Year

All you need to know about carry-forward leave and opening leave balance for the new year :)
Geena avatar
Written by Geena
Updated over a week ago

What is "Full Employer CPF" in employee's pay scheme?

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Written by Audrey Leong
Updated over a week ago

What are the formulas on the system?

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Written by Audrey Leong
Updated over a week ago

Can I request for an invoice for my Payboy subscription?

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Written by Audrey Leong
Updated over a week ago

Can I change the email address that my subscription invoice is sent to?

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Written by Audrey Leong
Updated over a week ago

How do I change an employee’s department/position?

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Written by Audrey Leong
Updated over a week ago

How to create a department?

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Written by Audrey Leong
Updated over a week ago

How to check leave balance for employee?

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Written by Audrey Leong
Updated over a week ago

How to understand leave balances shown on employee's profile?

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Written by Audrey Leong
Updated over a week ago

StaffAny Integration

Guide on Payboy X Staffany integration
LiXuan Hong avatar
Written by LiXuan Hong
Updated over a week ago

Why does the leave show 0 days taken?

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Written by Audrey Leong
Updated over a week ago

My employees on probation are not entitled to any leaves. How do I set this up?

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Written by Audrey Leong
Updated over a week ago

How to encash leaves for resigned employee(s)?

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Written by Audrey Leong
Updated over a week ago

How do Payboy's system calculate leave encashment?

All about Leave Encashment and the Prorated Calculation Formula
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Written by Felicia Lim
Updated over a week ago

How to change payment value date on GIRO?

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Written by Audrey Leong
Updated over a week ago

I can't load a PDF receipt for a claim. Help!

Audrey Leong avatar
Written by Audrey Leong
Updated over a week ago