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Creating and Editing an Employee's PDF Password

Employees can create or change their own PDF passwords without contacting the manager or supervisor. This password is used to open PDF documents, such as emailed payslips, IRAS forms, and Form EA.

Written by Nuri

Password Requirements

  • The password must be between 9 and 32 characters.

  • The password cannot be the Employee's identity number.

How to Create a PDF Password

  1. Log in to your employee account via the web portal (https://payboy.biz/login)

  2. Go to your Profile by clicking the button in the top right corner > click View Profile
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  3. Scroll to the bottom of the page > click the PDF Password button.
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  4. Enter your account login password.

  5. Enter the new PDF password.

  6. Re-enter your new PDF password to confirm it.
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  7. Click Submit to save the changes.

Important Note

  • Make sure that the PDF password has been created before the document is published or sent to you.

  • The new password will only apply to PDF documents published or sent after the password has been created.

  • To change the PDF password, follow the same steps and enter the new password.

  • PDF password can be changed via the web portal only.

Feel free to contact us if you face any difficulties through the support chat icon on the bottom right of the screen or email support@payboy.biz.

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